Mitcham Family Practice
General practitioner in Merton
Address: 55 Mortimer Rd, Mitcham CR4 3HS, United Kingdom
Phone: 442086482432
Region: Merton
Nearest station: Mitcham Eastfields (0.54 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | 10 AM–12:30 PM |
| Sunday: | Closed |
About Mitcham Family Practice
- 🌟 Medication issue: One reviewer had a negative experience with their medication being sent to the wrong chemist and faced rude behavior from the receptionist when trying to resolve the issue.
- 🌟 Disorganization and communication problems: Another reviewer mentioned experiencing disorganization at the practice. They highlighted difficulties in obtaining appointment information and lack of communication between doctors and receptionists. The receptionists were described as argumentative or preoccupied on phone calls.
- 🌟 Delays with referrals and forms: The same reviewer also mentioned that necessary referrals or forms were not ready to collect at the specified time, leading to frustration. They felt that blaming them for the delays instead of acknowledging internal disorganization was unfair.
- 🌟 Persistent follow-up required: Both reviewers noted that they had to persistently follow up or “pester” staff to get anything done, causing inconvenience, particularly for those who are non-confrontational.
- ✨ Diverging perspectives on nursing staff behavior: One review briefly mentioned an incident where a nurse was engaged in a personal phone call during an appointment regarding her garden fence. However, no mention of specific positives or negatives regarding nursing overall is provided.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Appointment required, Accepts new patients
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