MCX Romford

Cell phone store in Havering

Address: 9 South St, Romford RM1 1NJ, United Kingdom

Phone: 441708755099

Region: Havering

Nearest station: Romford (0.28 miles)

Rated: 4.0/5 on Google.

Website

• 👎 Mixed reviews: some customers had negative experiences, while others had positive ones.
• 👨‍💼 Disgusting work place: a customer claims they were sold a faulty product and treated rudely by staff.
• ❌ Accused of breaking it: the staff refused to refund or exchange the defective item, going against trading standards.
• 😡 Unhelpful response: when the customer complained via email, they received no assistance and faced more rudeness.
• 💔 Earphones broke twice: another customer was recommended earphones that broke on the same day. Refund was denied.
• 👍 Quick battery installation: a different client received excellent service when getting an old iPod battery replaced ahead of schedule. Staff was friendly too!
• 😤 Terrible customer service for a regular customer: despite providing proof of a faulty item, only a credit note was offered.
• In summary, MCX Romford has mixed reviews. Some customers encountered rude staff who refused refunds or exchanges for defective products, potentially violating trading standards. Others had great experiences with quick repairs and pleasant staff. However, one regular customer expressed dissatisfaction with being ignored and receiving only a credit note for their faulty purchase.

User Feedback

Leave Your Feedback

Locations Nearby