Glebe Road Surgery

Family practice physician in Richmond upon Thames

Address: 1 Glebe Rd, London SW13 0DR, United Kingdom

Phone: 442087487398

Region: Richmond upon Thames

Nearest station: Barnes Bridge (0.42 miles)

Rated: 3.0/5 on Google.

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• 👍 The doctors at Glebe Road Surgery are highly praised for their professionalism and ability to help patients.
• 👎 There have been mixed opinions about the reception/administration staff, with some finding them rude and unhelpful.
• 🤝 One reviewer had a negative experience with a receptionist who was impatient and did not explain any changes in appointment procedures. This led them to consider switching to another doctor’s surgery.
• 💼 However, another reviewer had a positive experience with prompt email responses and efficient appointment booking by the team, particularly mentioning Emma.
• 💉 Despite the issues with reception, many patients appreciate the helpfulness of the doctors and their ability to assist both themselves and their families when needed.
• ✉️ It is suggested that the administration/reception staff improve their service quality by being more understanding of urgent situations like an unwell child crying from pain.
• ⚙️ Some reviewers believe that there should be improvements made regarding processes for appointments to make them more efficient and sensible.
• 🏥 The overall sentiment suggests that if these issues are addressed adequately, people will not have to consider relocating to another GP.

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