Exmoor Surgery
Doctor in Kensington and Chelsea
Address: 1 St Charles Centre for Health and Wellbeing, Exmoor St, London W10 6DZ, United Kingdom
Phone: 442037724996
Region: Kensington and Chelsea
Nearest station: Ladbroke Grove (0.45 miles)
Rated: 2.5/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | 8 AM–1 PM |
| Sunday: | Closed |
About Exmoor Surgery
- 🏥 Exmoor Surgery has received positive reviews and negative experiences.
- 🩺 Many patients have had good experiences, praising the staff for doing a great job in challenging circumstances.
- 💉 A particular nurse named Robbie is highly regarded for making a typically painful blood test quick and pain-free.
- ☎️ However, one patient had a frustrating experience trying to book an urgent appointment, waiting on the phone for 1.5 hours without success. They were mistakenly told they were no longer registered at the surgery and needed to bring all their documents again. This caused frustration and wasted time.
- 😡 Another reviewer expresses disappointment, describing the surgery as an “absolute shambles.” In a moment of crisis, when they were near taking their own life, they were promised a call back but didn’t receive it. When they made contact themselves later on, they were informed that the doctor had called twice but got no answer. Given their history of self-harm and suicide attempts, they expected better support in such situations.
- ⚖️ Overall impressions are mixed – some highly satisfied patients alongside those who feel let down during crucial moments of need.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets
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