Dr R Kapoor – Dr Kapoor & Partner – Leyton Healthcare
Doctor in Hackney
Address: 4th Floor, Oliver Road Polyclinic, Leyton Healthcare, London E10 5LG, United Kingdom
Phone: 442084308282
Region: Hackney
Nearest station: Leyton (0.32 miles)
Rated: 1.7/5 on Google.
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About Dr R Kapoor – Dr Kapoor & Partner – Leyton Healthcare
- 👎 The reviewer had a terrible experience with Dr. R Kapoor and the staff at Leyton Healthcare. They were unable to get a face-to-face appointment, had to wait for answers on phone calls for at least 20 minutes, and felt that the staff lacked respect and empathy for patients. They rated their experience as one star and plan to change their GP practice.
- 👍 Another reviewer mentioned that they find it almost impossible to see their GP in person. They have been booked in phone appointments for a trapped nerve but find the GP not very helpful. However, they appreciate that the GPs themselves are nice.
- 😕 A different reviewer mentioned having a long wait of being 13th in the telephone queue before finally reaching 1st position, but then experienced another long wait before someone answered. They feel that this has happened multiple times and suspect deliberate underperformance in customer service.
- 😡 Some reviewers noted that receptionists are often rude and answer like robots. They feel that doctors no longer want to see patients face-to-face, but if teleconsultations are necessary due to COVID-19 restrictions, there should be better communication with patients during these waiting periods.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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