Dr M Yu – Chalfont Road Surgery
Doctor in Enfield
Address: 1st Floor, Evergreen Primary Cc, 1 Smythe Cl., London N9 0TW, United Kingdom
Phone: 442088074505
Region: Enfield
Nearest station: Edmonton Green (0.12 miles)
Rated: 3.3/5 on Google.
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About Dr M Yu – Chalfont Road Surgery
- 👎 Some reviewers had a negative experience with the staff, feeling that they were treated poorly and accused of imagining appointments.
- 😔 The lack of accountability for mistakes and nonchalant attitude of staff upset some patients, especially those already dealing with depression.
- 😠 The reviewers believe that there should be better training for staff in dealing with patients and a more thorough vetting process when hiring front desk employees.
- 💔 The unfair treatment they received has deeply affected them and they hope the incident is investigated so it doesn’t happen again to anyone else.
- 📅 One reviewer suggests implementing mandatory text messages to confirm appointment times as a standard practice for better communication.
- 👍 On the other hand, there was also a positive review from someone who has been with Chalfont Road Surgery for almost 20 years, implying their satisfaction with the practice overall.
- In summary, while some patients had negative experiences with the staff at Dr M Yu – Chalfont Road Surgery and highlighted issues regarding accountability, empathy, and training; others have been long-time satisfied clients. It is important to consider both perspectives when forming an opinion about this medical practice.
Options: Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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