CeX

Electronics store in Waltham Forest

Address: 36 Selborne Rd, The Mall, Walthamstow E17 7JR, United Kingdom

Phone: 443301235986

Region: Waltham Forest

Nearest station: Walthamstow Queens Road (0.14 miles)

Rated: 3.9/5 on Google.

Price range: £££

Website

• 👍 Trading in items was a smooth and straightforward experience.
• 🏢 The staff member who assisted was friendly and service-focused, delivering better service than typical experiences.
• 💡 He had good product knowledge and natural conversation skills.
• 👎 However, one reviewer had a negative experience buying a refurbished Mac.
• ❌ The item had no charger, outdated software, and didn’t meet expectations.
• ⌛ They returned it within the 48-hour policy but are still awaiting a refund.
• 😡 Frustrated by the requirement to return a charger that wasn’t even included in the box and undo passwords to get their money back.
• ❓ They asked for a store visit to resolve login screen issues but haven’t received satisfactory assistance yet. Very unhappy with the treatment received.
• ✨ On the other hand, another customer had an excellent encounter with new staff member João.
• ⚡️ Described as ten times more efficient and on top of things compared to other employees they encountered over the years.

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