Castle Hill Surgery
Doctor in Croydon
Address: 1A Castle Hill Ave, New Addington, Croydon CR0 0TH, United Kingdom
Phone: 441689843636
Region: Croydon
Nearest station: King Henry’s Drive (0.21 miles)
Rated: 3.2/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | 8 AM–1 PM |
| Sunday: | Closed |
About Castle Hill Surgery
- 👍 The staff at Castle Hill Surgery are described as professional, kind, and consistent.
- 👍 The staff go above and beyond to ensure patients are seen and make emergency bookings for kids if necessary.
- 👍 The facilities at the practice, including the seating, bathroom, and advisory rooms, are always clean, tidy, and fresh smelling.
- 👍 The GPs at Castle Hill Surgery are competent and provide the best treatment when necessary.
- 🤔 There is a mixed opinion about wait times for phone calls. Some feel that it takes too long to answer calls while others had a positive experience with one helpful receptionist.
- 💔 There are complaints about the process for getting an appointment not accommodating working individuals.
- 💔 One person claims that they have been trying since July to get a doctor to call them back with no success.
- 💔 There is frustration expressed regarding difficulty in getting appointments with comparisons made to winning the lottery or waiting for their own funeral.
- Overall, Castle Hill Surgery receives positive feedback regarding their staff’s professionalism and kindness. Patients appreciate their efforts in ensuring timely care.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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