Captains Of London
Electronics store in Southwark
Address: 197-221 Southwark Park Rd., London SE16 3TU, United Kingdom
Phone: 442072317522
Region: Southwark
Nearest station: Bermondsey (0.38 miles)
Rated: 3.8/5 on Google.
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5:30 PM |
| Saturday: | 9 AM–5 PM |
| Sunday: | Closed |
About Captains Of London
- 👍 Handy good service and friendly workers
- 🙂 Great team workers
- 😕 One item became glitchy and slow after getting it back
- ⭐ 2 stars due to the store closing early at 4pm instead of 5pm
- ❌ Negative experience with customer service
- 😟 Experienced verbal assault from staff
- 🚔 Waiting for police to arrive
- 💡 Mixed opinions on the quality of service, with some positive and negative experiences
- 💬 Customer service training is needed for staff
- Overall, “Captains Of London” seems to have a generally friendly and helpful team. However, there are mixed reviews regarding their customer service. One customer had an issue with an item becoming glitchy after being returned. Another customer was disappointed when they arrived at the store at 4pm only to find it already closed. Additionally, one reviewer expressed dissatisfaction with the customer service, which escalated into a verbal confrontation. It appears that there may be room for improvement in terms of conflict resolution and customer training within the store’s management.
Options: In-store shopping, Delivery, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile Wallets, Credit cards
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