Alexandra Surgery
General practitioner in Merton
Address: 39 Alexandra Rd, London SW19 7JZ, United Kingdom
Phone: 442089467578
Region: Merton
Nearest station: Wimbledon (0.12 miles)
Rated: 3.1/5 on Google.
Opening Times
| Monday: | 8 am–6:30 pm |
| Tuesday: | 8 am–6:30 pm |
| Wednesday: | 8 am–6:30 pm |
| Thursday: | 8 am–6:30 pm |
| Friday: | 8 am–6:30 pm |
| Saturday: | Closed |
| Sunday: | Closed |
About Alexandra Surgery
- 👍 Excellent service from reception, nurses, and doctors on three occasions
- 🤝 Professional, kind, and clear manner of staff
- 🙌 Helpful and solicitous throughout the visits
- 😕 Mixed opinions about appointment punctuality
- – One reviewer praised timely appointments and excellent service
- – Another reviewer complained about a 40-minute delay, questioning the purpose of scheduled appointments
- 😞 Negative experience with communication and phone appointment misunderstanding
- – Booking for an MRI result discussion turned out to be a phone appointment
- – Partner traveled for an hour only to find out about the misunderstanding
- – Received a message asking to book an appointment instead of addressing the issue directly
- 💔 Unhappy with the experience and doubtful about trying again
- – Negative encounter made the reviewer hesitant to return for another appointment
- In summary, Alexandra Surgery has generally provided excellent service with professional staff who are kind and clear. There are mixed opinions about appointment punctuality, with one positive review and one negative review highlighting a significant delay. Additionally, there was a negative experience regarding a phone appointment misunderstanding, where the patient had to travel unnecessarily and received unhelpful communication.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
User Feedback
There are no reviews yet. Be the first one to write one.