Royal Mail Peckham and East Dulwich Delivery Office

Post office in Lewisham

Address: 2-6 Highshore Rd, London SE15 5AU, United Kingdom

Phone: 443456000606

Region: Lewisham

Nearest station: Peckham Rye (0.14 miles)

Rated: 2.7/5 on Google.

Website

• 📬 Delivery during the pandemic has been consistently slow, with items arriving significantly later than expected.
• 📬 Some customers experienced an all-time low of not receiving any mail for over a week, even when away for three weeks.
• 📬 Orders from Etsy took as long as five weeks to arrive, while tracked post often goes missing or takes an unacceptably long time to reach its destination.
• 📬 Concerns about missing time-sensitive post (financial and legal) have been raised, highlighting the potential risks for residents.
• 📬 The staff at the delivery office are understaffed and it’s impacting their ability to provide efficient service.
• 📬 Requesting a direct phone number for the delivery office instead of relying on an inefficient call center system.
• ⏰ The opening hours have changed to a two-hour window but aren’t accurately reflected on Google or Royal Mail’s website.
• ⏰ Complaints about missed slips for collection occur regularly.
• Overall, customers report severe delays in mail delivery during the pandemic that have worsened recently. There are concerns about missing and delayed items, especially important documents. Staff shortage is notably affecting service quality and efficiency.

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