Royal Mail South Lambeth Delivery Office

Post office in Lambeth

Address: 30 Pensbury Pl, Nine Elms, London SW8 4TJ, United Kingdom

Phone: 443457740740

Region: Lambeth

Nearest station: Wandsworth Road (0.06 miles)

Rated: 2.2/5 on Google.

Website

• 👍 The delivery office was unexpectedly closed for two days without notice.
• 👍 The website indicated that the delivery office was open, causing inconvenience.
• 👍 The automated customer service line provided no assistance when called.
• 😕 Mixed opinions about the overall service quality of Royal Mail recently, with one reviewer mentioning a decline in service but without providing specific details.
• 👍 A customer praised a gentleman on the customer service desk for being friendly and extremely helpful.
• 👎 Opening hours were not clearly communicated or incorrect, leading to confusion and wasted trips for customers.
• 😐 Suggestions that opening hours could be more generous.
• 👎 Inconsistent business hours, one visit in the afternoon found it closed while another visit at 11 am had a closed metal gate.
• 😐 Mixed feelings about staff availability and queue times. One review criticized long queues due to understaffing while another suggested longer opening hours instead.
• 👎 Negative experience with unhelpful staff who were rude and created issues deliberately according to one reviewer.
• 😐 Working individuals had difficulty collecting their orders due to limited opening hours (8-14) that didn’t align well with work schedules.

User Feedback

Leave Your Feedback

Locations Nearby