Mitcham Post Office

Post office in Merton

Address: 5 Langdale Parade, Mitcham CR4 2PF, United Kingdom

Phone: 442086402174

Region: Merton

Nearest station: Mitcham Eastfields (0.37 miles)

Rated: 2.4/5 on Google.

Price range: ££

Website

• 👎🏼 Bad customer service experience, involving disrespectful language and raised voices.
• 🗣️ Communication issue arose when a customer was having a conversation while being served.
• ❌ Post office staff refused to serve the reviewer when asked to continue their conversation elsewhere.
• ⚠️ The reviewer felt mistreated based on their lack of understanding the language spoken by the staff.
• 💔 The experience was seen as disgraceful, especially since it took place in the UK, where unbiased service is expected.
• 📝 The reviewer attempted to make a formal complaint but faced resistance from the staff member who refused to provide their name or reference number for identifying them in the complaint.
• 🎥 The entire incident was recorded and uploaded on the reviewer’s YouTube channel as evidence.
• 😕 Complaints about such services are often not pursued due to perceived hassle, enabling rude attitudes towards customers like this post office employee’s behavior to persist.

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