Earlsfield Post Office

Post office in Wandsworth

Address: 591 Garratt Ln, London SW18 4ST, United Kingdom

Phone: 442089460465

Region: Wandsworth

Nearest station: Earlsfield (0.11 miles)

Rated: 3.2/5 on Google.

Price range: ££

Website

• 👎 Mixed opinions on service quality:
• – One customer had a terrible experience due to lost parcels and unhelpful staff.
• – Another customer mentioned being charged extra for a service they didn’t request, but later acknowledged it may be an issue with Royal Mail policies rather than the post office itself.
• – The third customer complained about rude staff who refused to print a label despite having a QR code.
• 💔 Lost parcel issues:
• – Two customers reported losing their parcels, with one noticing that tracking didn’t even record it as collected from the post office.
• – The last tracking update indicated that the sender was still preparing the item for international shipping.
• 🛠️ Suggestions for improvement:
• – Customer service training is needed for staff members to ensure better interaction with customers.
• – Addressing labeling issues and providing clearer instructions for international shipping could prevent lost parcels in the future.
• Overall, there are mixed opinions about Earlsfield Post Office’s performance. Some customers had negative experiences related to lost items and unhelpful staff, while others commented on specific issues like incorrect charges and printing labels. It appears that improvements are needed in terms of customer service training and addressing labeling concerns to enhance their services.

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