Royal Mail
Mailing service in Kingston upon Thames
Address: Arcade Parade, Elm Rd, Hook, Chessington KT9 1AA, United Kingdom
Phone: 442083971805
Region: Kingston upon Thames
Nearest station: Chessington North (0.38 miles)
Rated: 2.3/5 on Google.
Opening Times
| Monday: | 8–10 AM |
| Tuesday: | 8–10 AM |
| Wednesday: | 8–10 AM |
| Thursday: | 8–10 AM |
| Friday: | 8–10 AM |
| Saturday: | 8 AM–12 PM |
| Sunday: | Closed |
About Royal Mail
- 📦 Incompetent staff who mislabeled a parcel and made the customer pay again without an apology. Mixed opinions on customer service.
- ⏰ Complaints about inconvenient opening times, with customers hoping for more common sense in business decisions. Some express willingness to pay more elsewhere.
- 🙃 Positive experience with cheerful staff members and late Thursday openings mentioned by a regular customer who receives bills instead of parcels.
- 🔔 Criticisms of failed delivery attempts on Saturdays without ringing the doorbell and frustration over Royal Mail being closed on Sundays. Weekday closing time at 1:30 PM is also highlighted.
- Overall, customers have had negative experiences regarding mislabeling parcels, unhelpful staff members, inconvenient opening times, failed deliveries on Saturdays without proper notification, closure on Sundays, and early weekday closing times. However, one positive review highlighted friendly staff members and late opening hours on Thursdays. Mixed opinions were expressed regarding customer service.
Options: Delivery, Wheelchair-accessible entrance
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