Royal Mail Hayes Delivery Office

Post office in Hillingdon

Address: Silverdale Industrial Estate, Unit 4-5 Silverdale Rd, Hayes UB3 3HZ, United Kingdom

Phone: 443457740740

Region: Hillingdon

Nearest station: Hayes and Harlington (0.25 miles)

Rated: 2.2/5 on Google.

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• 👍 Mixed opinions on working hours: Some reviewers are frustrated with the early opening time of 8am to 10am, as they find it difficult to collect their parcels due to work commitments. Others appreciate that re-deliveries are done during these hours for those who can’t be home.
• 👍 Tricky location but helpful staff: The delivery office is described as being tricky to get to on foot and having limited opening hours. However, local postmen are praised for going the extra mile and providing excellent service.
• 👍 Managerial excellence in resolving issues: Despite the challenges faced at the delivery office, two specific staff members named Sanjay and Ritu stand out for their exceptional customer service. They went above and beyond to assist a reviewer with salvaging a missed delivery, earning praise from the reviewer.
• 👎 Criticism of management: There is dissatisfaction expressed towards the general management at Royal Mail Hayes Delivery Office. Aisha, specifically mentioned as a manager at Hayes depot, is described as rude and lacking knowledge about operational procedures.

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