AF Browne LTD (Brownes Chemist)

Pharmacy in Greenwich

Address: 14-16 Wilton Rd, Abbey Wood, London SE2 9RH, United Kingdom

Phone: 442083110898

Region: Greenwich

Nearest station: Abbey Wood (0.02 miles)

Rated: 3.9/5 on Google.

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• 📞 Beyond frustrating: Customers complain that the pharmacy never answers the phone, even when they are in the store. This makes it difficult to order essential medicines.
• 🌟 Mixed customer service experiences: One person praises a very nice lady who helped them, while another says the customer service was not helpful and rude.
• ⏰ Lunchtime closure: The store closes for an hour between 13.00-14.00. Some customers appreciate knowing this information, while others had to make a second trip due to not being aware of the closure.
• 💼 Overworked staff: Some customers observe that the staff appear overworked, leading to longer wait times and difficulties fulfilling prescriptions.
• 💰 Exceptional service and price: One customer received excellent service and great prices on a large order, exceeding their expectations.
• 🔄 Rectifying mistakes: Although one customer had an issue with their prescription not being released back into the system for another pharmacy to dispense, it was resolved quickly after contacting them again.
• 😊 Kind pharmacist goes above and beyond: A positive experience with a compassionate pharmacist who provided free meal substitute drinks near their sell-by date and expressed empathy towards the customer’s condition.

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