Britannia Pharmacy

Pharmacy in Redbridge

Address: Loxford Polyclinic, 417 Ilford Ln, Ilford IG1 2SN, United Kingdom

Phone: 442084784347

Region: Redbridge

Nearest station: Barking (0.52 miles)

Rated: 2.9/5 on Google.

Website

• 👎 Went in to get an appointment after waiting on hold for hours, but was told there were no appointments available.
• 👎 Had issues with prescription being sent to the pharmacy – one staff member said they sent it, but it wasn’t there when the customer arrived.
• 👎 Experienced poor customer service – waited 20+ minutes without being called over and had to approach the staff member who apologized but didn’t offer an explanation.
• 👎 Received a parking ticket after waiting for an hour at the pharmacy due to their delays.
• 👍 Called NHS 111 for a blood test, but still hasn’t heard back from them even after receiving assurance that information would be sent to the GP.
• 😐 Mixed opinions about staff competency – described as “incompetent” and “inconsistent” by some customers.
• 😐 Staff prioritized dispensing fees rather than patient care and customer service according to one review.
• 😐 One reviewer wanted to share their personal experience with no additional details provided.

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