Boots Pharmacy

Pharmacy in Camden

Address: 196 Kentish Town Rd, London NW5 2AE, United Kingdom

Phone: 442074854974

Region: Camden

Nearest station: Kentish Town (0.17 miles)

Rated: 3.3/5 on Google.

Website

• 🔒 They lock the door before closing time and open too late in the morning, which makes it difficult to pick up prescriptions. No phone pick-up option disappoints customers who need vital mental health medication.
• 💊 Customers prefer this pharmacy over others in the area and recommend calling in advance to ensure items are ready for pickup. The availability of chairs is a blessing for those with arthritis. Sometimes, wait times can be long.
• ⏰ Complaints about medicine not being ready on multiple occasions: Tuesday, Thursday, and Friday. Unacceptable waiting times for an hour.
• 😊 Staff are friendly and helpful but can be busy with prescription requests, resulting in longer waits for over-the-counter products. One customer felt bad about taking frustrations out on a staff member due to another customer cutting in line.
• 🙅‍♀️ A rude lady refused to dispose of packaging despite having recycling options available.
• Key takeaways:
• – Inconsistent opening hours make it challenging to collect prescriptions.
• – Mixed opinions on wait times; they can be long but overall service is rated as good.
• – Issues with medicines not being ready when promised.

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