Boots

Beauty supply store in Barnet

Address: 21 Temple Fortune Parade, Finchley Rd, London NW11 0QS, United Kingdom

Phone: 442084552262

Region: Barnet

Nearest station: Brent Cross (0.72 miles)

Rated: 3.9/5 on Google.

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• 👍 Helpful and friendly pharmacists at Boots in Temple Fortune Parade
• 👎 Cashier was indifferent and rude, consistently displaying disrespectful behavior
• 🤷 Mixed opinions on customer service quality at Boots Brent Cross location – ranges from helpful staff to bad service with phone calls going unanswered
• 👍 Great pharmacy with helpful pharmacist and staff, offering advice and a wide range of products
• 😡 Disappointed by rude phone staff who lacked respect for a healthcare professional seeking information about a patient’s prescription
• ⏰ Frequently understaffed, with only one person working at times
• Summary: Boots received mixed reviews for their customer service. While pharmacists were consistently praised for being helpful and friendly, some customers experienced rudeness from the cashier. The Brent Cross location had both positive feedback regarding its variety of products and self-service checkouts, as well as negative comments about poor phone service availability. Additionally, there was disappointment expressed by a healthcare professional who felt disrespected when seeking medication information over the phone. Another common concern among reviewers was that there often seemed to be insufficient staffing levels, leading moments where only one member of staff was on duty.

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