Coopers Pharmacy & Travel Clinic

Pharmacy in Sutton

Address: 3-5 Grove Rd, Sutton SM1 1BB, United Kingdom

Phone: 442086427299

Region: Sutton

Nearest station: Sutton (0.07 miles)

Rated: 3.3/5 on Google.

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• 🙂 Coopers Pharmacy & Travel Clinic received mixed reviews, with different experiences and perspectives shared.
• 🏥 One reviewer mentioned that the pharmacy had closed unexpectedly on a bank holiday, causing inconvenience in collecting their necessary medication. They also highlighted difficulty in getting assistance from both the pharmacy staff and 111 helpline initially.
• ✅ However, this issue was resolved when the boss returned and addressed their concerns. The reviewer now appears satisfied with Coopers Pharmacy overall.
• 🤝 Another customer praised the friendly nature of the entire team, complimenting their helpfulness and dedication to serving the community.
• 😡 On a negative note, a visitor shared an unpleasant encounter with a specific staff member who accused them of forging a prescription for special toothpaste. They felt treated unfairly and believed that they were being intentionally denied service due to personal dislike towards them or their child’s needs.
• ❌ The customer requested that the pharmacist contact their specialist dentist to verify the prescription but was refused. Additionally, they were informed that only one tube would be provided instead of four as prescribed by the dentist.
• In summary:
• – Some experienced unexpected closures during holidays but were eventually satisfied after discussing concerns.

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