Subway

Sandwich shop in Brent

Address: Unit 1 & 2, Brent Park, Great Central Way, London NW10 0LT, United Kingdom

Phone: 0202084514630

Region: Brent

Nearest station: Neasden (0.47 miles)

Rated: 1.0/5 on Google.

Price range: £££

Website

• 🥪 Mixed opinions about food and service at Subway:
• – Some customers praise the food quality, suggesting it may be good.
• – On the other hand, others complain about cold food and missing items in their orders from delivery services like Uber Eats.
• 🏢 Service concerns:
• – One customer recounts a negative experience with a staff member who refused to let them sit in before closing time, without providing any explanation for the refusal.
• – Another reviewer expresses frustration over being unable to contact the restaurant to address an issue.
• 😡 Frustration with unresponsive phone lines:
• – Customers mention repeatedly encountering difficulties getting through when trying to call the restaurant, with the line ringing busy or not connecting at all.
• 💔 Missing cookie on Uber Eats order:
• – A particular complaint revolves around a missing cookie that was supposed to be included in an Uber Eats order but wasn’t. The customer also mentions not receiving a refund.
• Overall, while some customers enjoy the food at Subway, there appear to be service-related inconsistencies such as unresponsive phone lines and issues with staff behavior. Additionally, some experiences with delivery orders have been less than satisfactory, with missing items and cold food noted.

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