Optipharm Pharmacy & Opticians

Pharmacy in Brent

Address: 29 Bridge Rd, Wembley Park, Wembley HA9 9AB, United Kingdom

Phone: 442089081960

Region: Brent

Nearest station: Wembley Park (0.1 miles)

Rated: 2.6/5 on Google.

Website

• 👎 Mixed opinions on staff friendliness – one reviewer found the lady staff rude, while another praised their politeness and good customer service.
• 🏥 Pharmacy service is not the best – one customer complained about not receiving texts when medication is ready.
• 💼 Busy pharmacy with helpful staff who are open late and willing to go the extra mile for customers.
• 📅 Delayed response – a patient expected a call within 24 hours but didn’t receive it even after two weeks, with difficulties in reaching the pharmacy by phone.
• 💊 Good customer service and care from specific staff members, notably Desmond, who stands out for delivering excellent service.
• 💸 Appreciation for resolving prescription payment issues and polite customer service from one of the female staff members.
• ⏰ Misleading opening hours – a potential discrepancy in operating times led to frustration when trying to collect prescriptions before closing.
• 😔 Negative experience with clinic services and support; no further details provided.

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