Pyramid Pharmacy

Pharmacy in Richmond upon Thames

Address: 19-21 Station Parade, Richmond TW9 3PS, United Kingdom

Phone: 442089405800

Region: Richmond upon Thames

Nearest station: Kew Gardens (0.4 miles)

Rated: 4.2/5 on Google.

Website

• 👎 Mixed opinions on the service:
• – One customer describes Pyramid Pharmacy as “utterly pathetic, unprofessional, incompetent, and indiscreet,” criticizing the chaotic system and revolving staff.
• – Another customer mentions a recent poor experience where they were given part of their prescription without being able to use it, with a delay in receiving the rest and no apology.
• 👍 Positive reviews highlight improved service since Pyramid Pharmacy took over:
• – A customer notes that there has been a significant improvement since the change in ownership, with efficient and friendly staff who never had issues or delays in collecting repeat prescriptions.
• – Another reviewer praises the helpfulness and speediness when dealing with multiple prescriptions at different times.
• 😄 Overall positive feedback for Pyramid Pharmacy:
• – A satisfied customer refers to it as simply the best pharmacy in the area, providing top-notch service.
• – The same person updates their previous 2-star review to 5 stars due to excellent assistance received when calling for medication help.
• In summary, reviewers have mixed opinions about Pyramid Pharmacy. There are complaints about poor organization and blame-shifting but also positive feedback regarding improved service under new management. Multiple customers appreciate helpful staff and efficient prescription services.

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