Touchwood Pharmacy

Pharmacy in Ealing

Address: 493 Yeading Ln, Northolt UB5 6LN, United Kingdom

Phone: 442088459522

Region: Ealing

Nearest station: Northolt (1.42 miles)

Rated: 3.7/5 on Google.

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• 🙂 Touchwood Pharmacy has been a reliable and helpful pharmacy for many years. However, there have been some mixed experiences with recent staff members.
• 🤝 New staff members have been reported as rude by some customers, which is a deviation from the normally polite and helpful attitude of the pharmacy’s employees.
• ⏰ There have been occasional issues with late delivery of medications, but this hasn’t prompted official complaints from long-time customers.
• ❌ Stock availability can sometimes be a problem, and one customer found only one staff member (Michelle) to be consistently helpful.
• 😷 The COVID booster facility at Touchwood Pharmacy is well organized, but according to one reviewer, the nurse administering the injections seemed to rely on outdated techniques rather than utilizing technology for efficiency.
• ☎️ Some miscommunication occurred when one customer was given an estimated waiting time for their medicine over the phone but had a slightly longer wait upon arrival at the pharmacy.
• Overall, while Touchwood Pharmacy has generally received positive feedback in terms of polite and responsive service over the past 30 years, there have recently been some instances of less satisfactory experiences with new staff members.

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