Dockside Apartments at Excel
Serviced accommodation in Newham
Address: 1014B Dockside Rd, London E16 2FQ, United Kingdom
Phone: 442031462107
Region: Newham
Nearest station: Prince Regent (0.22 miles)
Rated: 4.0/5 on Google.
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About Dockside Apartments at Excel
- 👎 Shabby state: The premises appeared run-down, with overflowing litter and an abandoned freezer in the car park. Windows were dirty.
- 😊 Receptive and caring staff: The staff at reception, particularly Ade, were friendly and provided excellent service. They even went the extra mile in dealing with elevator issues.
- ⚖️ Mixed opinions on customer service: One reviewer praised the staff’s compassion and positive effect on clients’ experience during a difficult time, while another found the receptionist unwelcoming and lacking customer service skills.
- ⏳ Lengthy check-in process: Check-in took longer than expected compared to other places visited by one reviewer.
- 🚘 Parking issue: Despite paying for parking, one guest received a parking fine from ParkingEye while their car was parked outside.
- 😕 Unpleasant stay due to slippery floor: Although the bedroom was nice, one guest found the floor slippery and wet.
Options: Serviced accommodation, Service Apartment
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