Silver Birch Hotel
Hotel in Newham
Address: 357-359 Romford Rd, London E7 8AA, United Kingdom
Phone: 442085558528
Region: Newham
Nearest station: Forest Gate (0.22 miles)
Rated: 3.3/5 on Google.
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About Silver Birch Hotel
- 🌟 Mixed opinions on cleanliness: Some reviewers found the rooms clean and were happy with their second visit, while others described the rooms as dirty and grotty with stains on the bed.
- 👍 Diverging perspectives on staff: One reviewer praised the staff, mentioning their politeness and availability when needed. On the other hand, another reviewer called them unhelpful and complained about being shouted at.
- ❌ Complaints about security: One guest had their wallet stolen shortly after arriving and expressed extreme dissatisfaction with unhelpful staff. Another guest reported a stolen phone within five minutes of leaving it on an open window sill.
- 😷 Concerns over smell: One reviewer mentioned that the room had a terrible smell that even caused babies to vomit and cough. Avoidance was advised in this case.
- 💰 Inconsistent pricing: A guest highlighted that they encountered different prices each time they visited – paying double for an ensuite room one week but less for a single room with a separate bathroom another week.
- ✨ Positive comments on value for money: A satisfied customer found the hotel to be excellent and good value for money. Engaging staff were also highlighted in this review.
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