The Wine Merchants

Wine store in Greenwich

Address: 552 Westhorne Ave, London SE9 6DR, United Kingdom

Phone: 442082941663

Region: Greenwich

Nearest station: Eltham (0.48 miles)

Rated: 3.5/5 on Google.

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• 👎 One reviewer complained about receiving a fake vape with a different sticker and improperly sealed packaging. They also mentioned that the flavor of the vape was weak, confirming its inauthenticity.
• 👍 Another customer praised The Wine Merchants for their great prices, good range of items, and friendly service. They also mentioned that it was easy to collect parcels from the store and appreciated their adherence to social distancing measures.
• 👎 However, one person had a negative experience with customer service when calling to inquire about a delivery. They described receiving a rude response and felt annoyed by the staff’s attitude. This customer threatened to give them a hard time when picking up their items.
• 😊 Overall, The Wine Merchants are considered reliable by customers who feel they live up to their name as an off-licence store.
• 💬 Mixed opinions exist regarding the authenticity of merchandise sold at The Wine Merchants, where one customer found fake vapes while others did not mention any issues with other products.
• 💬 Similarly, perspectives on customer service differ greatly between positive feedback highlighting friendly interactions and negative experiences reported that highlight rudeness from staff members.

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