American Dry Cleaning Company
Dry cleaner in Barnet
Address: 41 The Broadway, London NW7 3DA, United Kingdom
Phone: 442089591243
Region: Barnet
Nearest station: Mill Hill Broadway (0.09 miles)
Rated: 3.0/5 on Google.
Opening Times
| Monday: | 8 AM–6 PM |
| Tuesday: | 8 AM–6 PM |
| Wednesday: | 8 AM–6 PM |
| Thursday: | 8 AM–6 PM |
| Friday: | 8 AM–6 PM |
| Saturday: | 9 AM–6 PM |
| Sunday: | Closed |
About American Dry Cleaning Company
- 👍 Daisy, the branch manager, is highly praised for her amazing service.
- 👍 However, there was an unfortunate incident when a cover staff lost the customer’s cashmere cardigan while Daisy was on holiday.
- 😐 The head office showed no interest in resolving the issue and lacked a proper complaints process.
- 😬 It took 13 weeks of persistent emailing and calling to finally get the cardigan back.
- 👎 This experience made the customer feel disappointed as it did not match up with the company’s brand profile.
- 🤠 The owner seems to be active on social media boasting about how fantastic his company is but didn’t respond to the customer.
- ❗️ Mixed opinions exist regarding keeping in constant touch and providing compensation during this frustrating experience.
- ❌ Another reviewer had a terrible customer service experience where their garment was returned without any cleaning done at all.
Options: Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards
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