Alexander Craig

Jeweler in Redbridge

Address: Unit 91 Upper Level The Exchange, High Rd, Ilford IG1 1AT, United Kingdom

Phone: 442084785707

Region: Redbridge

Nearest station: Ilford (0.11 miles)

Rated: 4.5/5 on Google.

Website

• 🔸 “Really awful service” – Multiple negative experiences and issues with the service
• 🔸 Dishonest, disrespectful, lies, rubbish work – Complaints about the owner’s behavior and quality of work
• 🔹 Visit 1: Charged more than quoted, strange bubble on the bracelet
• 🔹 Visit 2: Bracelet didn’t fit and was a different one with safety chain attached
• 🔸 Mixed opinions: Some customers had similar issues in the past but unsure if it was their item or not
• 🔹 Owner promised to fix the issue after realizing it didn’t fit
• 🔹 Visit 3: Collected correct bracelet but surprising claim that a better replacement was given without considering sentimental value
• Overall, there are consistent complaints about poor service and dissatisfaction. Mixed opinions exist regarding previous cases of mistaken items. The owner tried to resolve issues but made an odd decision to replace a sentimental item without knowing its value.

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