Lovisa

Jewelry store in Newham

Address: Shop SU0047A, The Street, Montfichet Rd, London E20 1EN, United Kingdom

Phone: 442045185290

Region: Newham

Nearest station: Stratford International (0.27 miles)

Rated: 3.8/5 on Google.

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• 💎 Lovisa offers a wide selection of earrings designs to choose from – a nice accessory store.
• 💉 Harlene at the lower ground store is praised for her lovely and patient customer skills during ear piercings – deserves a raise.
• 👎 Some customers experienced rusting on their belly bar within a week, contrary to expectations of better quality. Thin necklaces also posed issues, tangling easily and snapping.
• 👍 Mixed opinions about the staff – one reviewer appreciated Harlene’s excellent service while others felt that the employees were not nice, following them around as if they were going to steal from the store.
• 😡 One customer had an unpleasant experience with customer service. They bought an item on sale for £3 but were charged £8 at checkout. The server was rude and adamant about the price difference, even though other items in stock had the same £3 sale sticker as proof of false advertisement.
• ✅ Customers suggest that an apology would have sufficed in resolving this situation rather than escalating it unnecessarily.

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