Warren James Jewellers – Lewisham

Jeweler in Lewisham

Address: Unit 5, Lewisham Centre, London SE13 7EP, United Kingdom

Phone: 442082977268

Region: Lewisham

Nearest station: Lewisham (0.29 miles)

Rated: 3.6/5 on Google.

Price range: ££

Website

• – A customer had a positive experience with a friendly and attentive man who assisted them in choosing an engagement ring.
• – Another customer is happy that their sister finally got her own ring from the store and they are looking forward to getting one too.
• – Unfortunately, there is a highly negative review mentioning that the staff at the Lewisham branch need better training in customer service. The reviewer specifically criticizes manager Jackie for being rude and patronizing.
• – Despite this, the reviewer recognizes the excellent customer service provided by Warren James’ support team when they had issues with an exchange. They still give 5 stars to Warren James overall but express concern about other negative reviews mentioning poor staff behavior.
• – Another strongly negative review recommends avoiding shopping at the Lewisham branch because of a rude and sarcastic assistant named Sarah, along with an unprofessional store manager Jacqueline Hill who is described as lazy and disgraceful to Warren James.
• – On a positive note, another customer lost part of a ring set while on holiday and received helpful assistance from a gentleman working at the store who helped them find another replacement piece. They express gratitude for his assistance.
• – There is also mention of an earring breaking after being worn once.

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