Lovisa

Jewelry store in Hammersmith and Fulham

Address: Ariel Way, 7GD White City Westfield 2107, London W12 7GF, United Kingdom

Phone: 442045156221

Region: Hammersmith and Fulham

Nearest station: Shepherds Bush Market (0.22 miles)

Rated: 3.6/5 on Google.

Website

• 🤔 One reviewer had a terrible experience at Lovisa, feeling uncomfortable and unwelcome due to the aggressive attitude of a staff member. It ruined their day and they advised others not to waste their time at the shop.
• 😊 However, another review mentioned that Harshini provided excellent service while piercing their ears. They found her to be polite, friendly, and professional, and expressed happiness with the final result.
• 😕 Mixed opinions were shared about Lovisa’s customer service. While one customer felt that it needed improvement in general and mentioned how cramped the stores are, another reviewer did not mention any issues with customer service but highlighted the need for more staff or better stock management for piercings.
• ⭐ Overall, there seem to be diverging perspectives on Lovisa: some customers had negative experiences with rude staff members or difficulties getting piercings done due to various reasons, while others had positive experiences with specific employees like Harshini.
• 💡 Key takeaways:
• – One negative review emphasized feeling uncomfortable due to an aggressive tone from a staff member.
• – Another positive review praised Harshini for her professionalism during ear piercing.

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