Monica Vinader

Jewelry store in Hammersmith and Fulham

Address: Westfield Unit 1163A Ariel Way Westfield, London W12 7GF, United Kingdom

Phone: 442080162743

Region: Hammersmith and Fulham

Nearest station: Shepherds Bush Market (0.22 miles)

Rated: 4.5/5 on Google.

Website

• 🌟 Friendly and Patient Staff: One customer praised the staff at Monica Vinader for being incredibly friendly and patient, which made their shopping experience enjoyable.
• 🌟 Beautiful Delicate Pieces: The same customer also mentioned that they found beautiful delicate pieces at the store, indicating that the brand offers attractive jewelry options.
• 🌟 Great Customer Care: In addition to the staff’s friendliness, another reviewer expressed satisfaction with the brand’s customer care. They were impressed by Monica Vinader’s willingness to replace their necklace and earrings without any questions asked under their 5-year warranty.
• 😕 Mixed Opinions on Customer Service: However, there was a contrasting perspective from a different customer who had an unpleasant encounter with a saleswoman. They described her behavior as rude and unprofessional when they inquired about purchasing a necklace worth £185 near closing time. This mixed opinion suggests that experiences with customer service may vary.
• 😕 Closing Time Confusion: The dissatisfied customer stated that despite it not yet being closing time according to their watch (8:53 PM), the saleswoman declined to assist them because she claimed to have already cashed up.

User Feedback

Leave Your Feedback

Locations Nearby