Le Creuset

Kitchen supply store in Hackney

Address: 137 Upper St, London N1 1QP, United Kingdom

Phone: 442072261595

Region: Hackney

Nearest station: Essex Road (0.29 miles)

Rated: 3.8/5 on Google.

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• 👍 18-month-old non-stick pan lost its non-stick coating and lifetime warranty didn’t cover it. The salesperson’s extreme rudeness was unnecessary.
• 🎁 Islington store provides brilliant service, helpful sales team, and beautifully gift-wrapped purchases.
• 👏 Amazing customer service from Ryan at Islington branch. He helped with a damaged handle and left a good impression for future purchases.
• 😞 Staff at the store were untrained and unknowledgeable. They couldn’t differentiate between different pot lines, provided incorrect information, and didn’t smile or greet customers properly.
• 😡 Disappointing experience for a loyal Le Creuset customer due to unacceptable bad service received recently.
• ⭐ Mixed opinions on customer service quality: one review praises it highly while another highlights rude behavior.
• ⭐ Diverging perspectives on product durability: one review mentions losing non-stick coating in 18 months while other reviews do not mention similar issues with longevity or quality.
• ⭐ Some positive experiences with specific staff members generating repeat business while others had negative encounters with unhelpful employees.

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