DFS
Furniture store in Ealing
Address: 13 Ockham Dr, London, Greenford UB6 0AL, United Kingdom
Phone: 448001105000
Region: Ealing
Nearest station: Greenford (0.12 miles)
Rated: 2.9/5 on Google.
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About DFS
- 👎 Multiple failed deliveries, damaged items, and no shows.
- 👎 Sofa not delivered for 5 weeks due to lack of space on the delivery truck.
- 👎 No response to complaint made via email over a month ago.
- 👎 Numerous complaints over phone with no callbacks.
- 👍 Last sofa from DFS lasted 14 years, but service has gone downhill since then.
- ⚖️ Mixed opinions on delivery issues: some experienced lost items and broken-down vans, while others received their orders with no problem.
- ⚖️ Customer service experience described as “shocking” by one reviewer.
- 😡 Lack of confidence in the promised Christmas Eve delivery.
- 😕 Complaints about Greenford distribution center’s efficiency or lack thereof.
- 💔 Overall negative sentiment about DFS’ poor service and management.
- ❌ Recommendation against ordering from DFS due to terrible service experience.
Options: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance
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