Paul Falltrick Hairdressing

Hairdresser in Havering

Address: 13 Western Rd, Romford RM1 3LD, United Kingdom

Phone: 441708728054

Region: Havering

Nearest station: Romford (0.19 miles)

Rated: 4.1/5 on Google.

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• 👍 Three strand tests were done before perming the hair, which was appreciated.
• 👎 Many negative points mentioned about a botched perm and blaming the customer for the result.
• 👎 One reviewer received an appalling haircut with uneven lengths and highlights.
• 🤝 The salon offered to fix the cut but no trust was established due to allowing such a bad cut in the first place.
• 💰 The price paid for the service was high (£175) and included over four hours of time.
• ✅ Refund was given for the cut, but reluctantly and with excuses about it looking different after three weeks.
• ❌ Lack of acknowledgment from the manager regarding how bad the cut was, despite photographic evidence.
• ⚠️ Suggestions made for more training and supervision for stylist Beth before working on other customers.
• ✅ Another salon (Vanilla Rooms in Hornchurch) was recommended by one reviewer due to their shock at how bad the initial cut was.

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