B&B Italia London

Furniture store in Kensington and Chelsea

Address: 250 Brompton Rd, South Kensington, London SW3 2AS, United Kingdom

Phone: 442075918111

Region: Kensington and Chelsea

Nearest station: South Kensington (0.21 miles)

Rated: 4.1/5 on Google.

Website

• 👍 Looks great, but quality is appalling after only four years 👎 The Athos table became discolored due to aging materials. B&B’s response was that it happens in sunlight and their warranty is only 26 months.
• 👍 A painful experience with the B&B London store. 👎 The mechanism for the heavy doors on the Pab storage unit broke and despite promises for support, there was no solution.
• 👍 Contacted a store in Italy during the pandemic and they provided clear instructions on how to fix the broken mechanism. 👎 It took months for them to respond, but they eventually offered replacements at no cost.
• 🙂 Mixed opinions between B&B Italy and B&B London stores.
• 💡 Key takeaway: Quality issues with aging materials in sunlight at B&B Italia London, while better support service provided by B&B Italy during the pandemic despite delays in response time from both stores.

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