Samsung Experience Store

Electronics store in Tower Hamlets

Address: 3A Canada Pl, London E14 5AB, United Kingdom

Phone: 443333441916

Region: Tower Hamlets

Nearest station: Canary Wharf (0.09 miles)

Rated: 3.8/5 on Google.

Website

• 🌟 The team at Samsung Canary Wharf is highly praised for being incredibly friendly, helpful, and going above and beyond to assist customers with their queries and buying process. Customers were particularly impressed with the staff’s knowledge and expertise.
• 🌟 One customer had a positive experience in the service department, expressing satisfaction with the service provided and thanking a team member who replaced their screen protector.
• 🌟 Another customer visited to change their Fold 4 screen protection and had a brilliant experience with Shaun, who was described as very helpful and pleasant to talk to.
• 💔 However, one reviewer had an awful experience with the service, mentioning that more effort was put into checking if the phone was genuine than actually repairing it. Their entire phone was wiped during a 5-day process of replacing a cracked screen. This review suggests that the service received did not meet expectations for an official store.
• 💗 On the other hand, someone else shares that they had a great experience at Samsung Canary Wharf. They found a nice solution for their phone problem, praising top-notch customer service.

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