West Base Electronics Ltd – westbasedirect.com

Electrical wholesaler in Hillingdon

Address: 3 Stonefield Way, Ruislip HA4 0JW, United Kingdom

Phone: 442088423544

Region: Hillingdon

Nearest station: South Ruislip (0.67 miles)

Rated: 4.4/5 on Google.

Website

• 👎 The first review discusses a negative experience with West Base Electronics Ltd. The customer had to make separate online orders but was charged for postage on both even though they arrived in the same parcel. The customer received a response from the customer help desk that was bordering on rude and wants to share their negative experience with others.
• 👍 On the other hand, there is a 5-star review praising West Base Direct for their exceptional customer service. The reviewer had a fantastic experience and specifically mentioned Ravi, a helpful representative who guided them through the process and answered all their questions. They also commended the delivery and product quality.
• 😕 There are conflicting opinions regarding the customer service of West Base Direct.
• 😊 Despite mixed opinions, it seems that product quality and delivery are not major issues based on one positive review.
• 😟 However, poor communication about postage charges and slow delivery time were mentioned in the negative review.
• 💬 Overall, while there are some concerns about customer service and inconsistencies in delivery promises, West Base Direct has received praise for exceptional service from one reviewer.

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