Boots
Beauty supply store in Bexley
Address: 31-33, The Mall, Broadway Shopping Centre, Bexleyheath DA6 7JJ
Phone: nan
Region: Bexley
Nearest station: Bexleyheath (0.75 miles)
Rated: 4.1/5 on Google.
Opening Times
| Monday: | 8:30 am–6 pm |
| Tuesday: | 8:30 am–6 pm |
| Wednesday: | 8:30 am–6 pm |
| Thursday: | 8:30 am–6 pm |
| Friday: | 8:30 am–6 pm |
| Saturday: | 8:30 am–6 pm |
| Sunday: | 10 am–4 pm |
About Boots
- 👎 Disappointed with the service at the self-service tills
- 🤷 Mixed opinions on Emma’s behavior – didn’t talk, sighed and huffed while serving
- 💔 Accidentally dropped the product and didn’t check if it was broken
- 😞 Miserable attitude and didn’t seem interested in helping customers
- ⚠️ Needs further training on customer service
- 😟 Unpleasant experience feeling harassed, uncomfortable, and profiled
- 👀 Security guard followed customer around for about 10 minutes without reason
- 💁♀️ Another staff member sided with security despite being a paying customer
- ❌ Won’t be returning due to deplorable customer service
- Note: The reviews showcase different negative experiences at Boots. One highlights poor service at the self-service tills, specifically mentioning an unhelpful employee named Emma. The other review describes feeling harassed by a security guard who followed them around while another staff member defended the behavior. Both reviewers express dissatisfaction with the customer service received.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, NFC mobile payments
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