Superdrug

Health and beauty shop in Bexley

Address: Unit 28 The Mall, Bexleyheath DA6 7JJ

Phone: nan

Region: Bexley

Nearest station: Bexleyheath (0.75 miles)

Rated: 4.3/5 on Google.

Website

Opening Times

Monday:	9 AM–5:30 PM
Tuesday:	9 AM–5:30 PM
Wednesday:	9 AM–5:30 PM
Thursday:	9 AM–5:30 PM
Friday:	9 AM–5:30 PM
Saturday:	9 AM–5:30 PM
Sunday:	10 AM–4 PM

About Superdrug

👥 Friendly and knowledgeable staff, especially D, who gives great perfume and aftershave advice
😠 Mixed opinions on staff, with some describing them as rude and snobby
⏰ Long wait times for click and collect orders, but orders were eventually packed in front of customers
💰 Great value prices and deals available at the store
🚧 Some customers suggest that the store could benefit from better signage
❌ Negative experiences with customer service when trying to get a refund for a mascara that caused issues with lashes and eyelids
😡 All three employees encountered had a rude attitude and lacked knowledge of consumer rights
Summary:
Superdrug has friendly staff who provide helpful advice on perfumes and aftershaves. However, there are mixed opinions about the overall behavior of the staff, with some customers finding them rude. There have been complaints about long wait times during click and collect orders. The store offers great value prices and deals. Better signage is needed according to some customers. There have been negative experiences with customer service when requesting a refund for faulty mascara. All three employees encountered lacked knowledge of consumer rights and displayed rude attitudes.

Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards

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