Britcrown pharmacy

Pharmacy in Havering

Address: 31 Upminster Rd, Hornchurch RM11 3UX, United Kingdom

Phone: 441708455328

Region: Havering

Nearest station: Upminster Bridge (0.3 miles)

Rated: 2.9/5 on Google.

Website

• 👎 Mixed opinions on prescription service and brand consistency.
• 👎 Elderly service described as “dreadful” due to failed medication delivery.
• 👎 Complaints about pharmacist’s unprofessional behavior and long wait times.
• 😕 Flowflex lateral flow Covid test not accepted on the .gov.uk app, pharmacy staff not helpful in resolving the issue.
• 😕 Inconvenience experienced when payment method not clarified for prescription delivery, but driver offered help in paying at the store.
• 😡 Unfortunate experience of being ignored by assistant while in pain after offering to pay.
• Overall Summary:
• Britcrown pharmacy has received mixed reviews with regards to their prescription services, brand consistency, and elderly care. Some customers have complained about receiving different brands of medication and feeling like they were given leftovers. There have also been reports of failed medication deliveries for housebound patients, which is seen as a poor service for the elderly. Additionally, there were complaints about unprofessional behavior from a pharmacist who was using their phone while customers waited and experienced long wait times. One customer had issues with a Flowflex Covid test that was rejected by the .gov.uk app and found no help from the pharmacy staff.

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