Superdrug

Health and beauty shop in Greenwich

Address: 142 Eltham High St, London SE9 1BJ, United Kingdom

Phone: 442088500350

Region: Greenwich

Nearest station: Eltham (0.3 miles)

Rated: 4.0/5 on Google.

Website

• ⭐️ The staff at Superdrug has mixed reviews when it comes to customer service. Some customers complain about the staff being on their personal phones and not paying attention to customers, while others appreciate the attentive and efficient manner in which the manager named James handled their issues.
• ⭐️ One customer had a negative experience with a rude manager who shouted at them when they asked about products being mixed up. They were disappointed with the overall attitude of the staff and don’t plan on returning to the store.
• ⭐️ On the other hand, another customer had a positive interaction with a manager named James who provided excellent customer service while resolving their issue. They were grateful for his attentiveness and efficiency, as well as for the great service from the entire team they interacted with.
• ⭐️ However, there is also a negative review about two specific employees, Maria and Fred, who are described as “totally trash” in terms of customer service. The customer felt they were unbelievably rude, especially Maria. They even encountered an incident where they were treated poorly based on race.

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