Superdrug
Health and beauty shop in Croydon
Address: Unit 2 , 3 & 5, N End, Croydon CR0 1US, United Kingdom
Phone: 442086888924
Region: Croydon
Nearest station: Centrale (0.11 miles)
Rated: 4.0/5 on Google.
Opening Times
| Monday: | 9 AM–6:30 PM |
| Tuesday: | 9 AM–6:30 PM |
| Wednesday: | 9 AM–6:30 PM |
| Thursday: | 9 AM–6:30 PM |
| Friday: | 9 AM–6:30 PM |
| Saturday: | 9 AM–6:30 PM |
| Sunday: | 11 AM–5 PM |
About Superdrug
- 🏪 Understaffed: Customers mentioned long queues and a lack of available staff members for checkout.
- 😣 Stressful for employees: One reviewer observed an overwhelmed cashier left alone despite needing help, resulting in increased queues.
- 📝 Store layout concerns: The new design with long, narrow aisles felt like a maze and claustrophobic for some customers. Suggests spreading out the aisles and creating more space in the middle.
- ⏳ Managers not serving customers: A complaint about managers not assisting with checkout duties, contributing to longer queues. Mixed opinions here – some may appreciate them focusing on managerial tasks while others find it inefficient.
- 💼 Poor customer service experience: An unpleasant encounter with a specific staff member (Piper) regarding wrong pricing mentioned by one customer who has been shopping with Superdrug for 15 years.
- ℹ️ Different perspectives exist regarding certain aspects such as staffing levels and manager responsibilities causing mixed opinions on their impact on queue length and overall experience.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wi-Fi, Wi-Fi, Credit cards, Debit cards, NFC mobile payments, Credit cards
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