Brigstock Pharmacy – Alphega Pharmacy

Pharmacy in Croydon

Address: 141 Brigstock Rd, Thornton Heath CR7 7JN, United Kingdom

Phone: 442086897127

Region: Croydon

Nearest station: Thornton Heath (0.42 miles)

Rated: 2.9/5 on Google.

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• 👎 Discriminatory and unprofessional behavior witnessed from the pharmacy manager/owner towards a non-English speaking patient with a baby.
• 🚫 General manager ignored the waiting patient and served another paying customer instead, causing a delay of more than 20 minutes.
• 😡 The pharmacist responded rudely when questioned about their actions.
• 💊 Receptionist informed that this rude and aggressive behavior is a regular occurrence with the gentleman in question.
• ❌ Avoid this pharmacy as they do not care if you report them.
• 😔 Terrible experience with the pharmacy regarding an aggravated chest infection and asthma medication for a child.
• ✅ When calling to confirm prescription availability, they said it was ready but upon arrival, stated that the main medicine was out of stock (which can happen).
• 📜 Asked them to print out the prescription so it could be obtained from another pharmacy before their closing time at 6:30 PM (it was already 6 PM).
• ⚠️ Mixed opinions on staff behavior, with one review highlighting discriminatory treatment while another focuses on an out-of-stock medication issue.

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