Boots

Beauty supply store in Kensington and Chelsea

Address: 254 Earls Ct Rd, London SW5 9AD, United Kingdom

Phone: 442073702232

Region: Kensington and Chelsea

Nearest station: Earls Court (0.04 miles)

Rated: 3.7/5 on Google.

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• 👢 Some convenient range of products but unfortunately very run-down.
• 👢 Pharmacy section has slow service with only a few staff members.
• 👢 Long wait times, taking over 15 minutes just to be served.
• 🤷‍♂️ Mixed opinions about staff behavior: one review mentions impolite and misleading behavior while another doesn’t mention any issues.
• ❌ Disappointed with the unhelpful pharmacist who claimed they didn’t have a medication but the customer’s husband found it on the shelves.
• ❌ Worst experience at Boots, with an unhelpful and uninformed employee who couldn’t assist with multiple medicines requested.
• ❔ Mixed opinions about product availability – some claim they had a desired medication while others imply limited options available.
• ⏳ Long waiting times mentioned by multiple customers.
• Overall, these reviews present mixed experiences at Boots. The store is praised for its convenient range of products, although some complain about its run-down condition. There are also complaints about slow service and long waiting times at the pharmacy counter. While one customer mentions an impolite and misleading staff member, another review doesn’t mention any problematic encounters.

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