Boots

Beauty supply store in Barnet

Address: 58-60 Golders Green Rd, London NW11 8LN, United Kingdom

Phone: 442084584296

Region: Barnet

Nearest station: Golders Green (0.18 miles)

Rated: 3.8/5 on Google.

Website

• 👍 Local Boots store has improved and has friendly and helpful staff, including the pharmacy team.
• 📞 Some branches, including this one, have an issue with not answering phone calls which is a major inconvenience for customers.
• ⏰ Late opening in the morning and slow prescription dispensation seem to be a recurring issue at this branch.
• 😕 Terrible service experienced twice with slow staff that struggle to understand customer requests.
• 💻 Online doctor service was disappointing with rude staff who announced prescriptions to everyone in-store and blamed customers instead of resolving their own system issues.
• ⌛️ Long wait times at the checkout due to insufficient staff available.
• ❌ Consistent mistakes with prescriptions such as missing items or incorrect amounts provided, causing delays of up to two business days before pick-up.
• Summary: Overall mixed reviews for Boots – improvements noticed but still some ongoing issues including poor phone response, delayed prescription dispensation, slow service from staff both in-store and online, long wait times at checkout due to understaffing, and consistent errors made with prescriptions.

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