Superdrug

Health and beauty shop in Southwark

Address: 371/375, Walworth Rd, London SE17 2AL, United Kingdom

Phone: 442072774048

Region: Southwark

Nearest station: Kennington (0.53 miles)

Rated: 3.6/5 on Google.

Website

• 🤷‍♀️ Mixed opinions on customer service:
• – One reviewer had a negative experience with a rude employee who made them wait and questioned if they were in the queue.
• – The reviewer felt upset but managed to handle the situation calmly and asked to see a manager.
• – Another employee apologized and promised to address the issue, but the reviewer doubted it would be resolved.
• – The reviewer speculated that they may have been treated poorly due to their appearance or assumed jumping the queue.
• ✨ Positive note on another staff member:
• – A different employee at the entrance was described as “absolutely lovely” and greatly improved the overall experience through her genuine kindness.
• 😕 Conflicting perspectives on service quality:
• – One person encountered rude behavior from a specific staff member, affecting their impression of Superdrug’s overall service quality.
• – However, there is no mention of any other general issues or negative experiences with store policies or products.

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