Superdrug

Health and beauty shop in Richmond upon Thames

Address: Unit 2, The bull, 262 Upper Richmond Rd W, London SW14 7JE, United Kingdom

Phone: 442088786192

Region: Richmond upon Thames

Nearest station: Mortlake (0.23 miles)

Rated: 3.8/5 on Google.

Website

• 👍 100% of customers were pleased with the helpfulness and willingness of Superdrug’s pharmacy service.
• 👎 Mixed opinions about customer service at one specific store: one customer found an employee to be extremely rude, while another praised Janice who works on the tills as friendly and helpful.
• 👎 The store in East Sheen has experienced a decline in quality, including empty shelves, frequent staff turnover, and a less friendly atmosphere. One long-term staff member is mentioned as being friendly and helpful.
• 👎 One customer had a negative experience at the beauty studio located within Superdrug. The beautician didn’t acknowledge the procedure properly and spent only 20 seconds on each eyebrow waxing, leaving hair underneath.
• Overall, Superdrug seems to have positive pharmacy services but may have inconsistencies in terms of overall customer service in certain locations and within their beauty studio.

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